Head of Operations, Processes and Efficiency (m/f)

Job description

Hi there! We are Justix GmbH, an international company builder for LegalTech businesses. We build companies which combine advanced technological capabilities with in-depth industry expertise, very large data sets and entrepreneurial execution. Our mission is to make legal simple & easy with great technology. Founded in February 2017 by experienced entrepreneurs and funded by a large family-owned industry leader, Justix grew very quickly into an international team of currently 30+ employees in Cologne (DE) and 60+ employees in Maastricht (NL). Our venture HelloLaw.com already has already helped 100,000+ customers solve their legal issues and is now on the verge of going international in many more European countries. We have very ambitious goals and we enjoy working on them together as one team with as little hierarchy, vanity and boredom as possible.        


For our headquarters in Cologne, we are currently looking for a Head of Operations, Processes and Efficiency (m/f)


 Your tasks

  • Identifying, building and documenting processes for all operational tasks in the company: from customer intake to administrative processes like payment and controlling as well as the efficient management of internal resources  

  • Controlling the professional and efficient execution of these processes

  • Coaching people on how work best within the configured processes

  • Optimizing processes continuously closely aligned with management and based on KPIs which you define and control yourself

  • Structuring teams and defining organizational charts / RACI matrix

  • Overseeing everyone and everything around daily operations: from efficient legal operations towards the customer, to daily finance and tax processes and office management in our Cologne and Maastricht offices

  • Preparing reports about operations efficiency

  • Planning and anticipating resources regarding both items and people (in conjunction with HR, but also non-HR departments)

Your profile

  • 5+ years of professional experience, e.g. as a management consultant and/or supply chain or process optimization specialist

  • Very structured analytical mind with a relentless drive for optimization

  • A true pacemaker: ambitious, pragmatic, impatient and hands-on, but still empathic

  • You love building processes and having everything under control at any given time

  • You know how to lead people and numbers in the right direction with the right pace

  • Clever communicator who manages to tell people they have to run 20% quicker - if needed, you build a process with them to show them how to do so and continuously monitor their performance

  • You have your own way of improving processes and you are able to clearly communicate it

What we offer

What we do matters to us. Driven by intrinsic motivation rather than unrealistic deadlines, we work on one of Europe’s most ambitious LegalTech ventures. Our team is a very open-minded and intercultural one, which - next to all ambition - puts integrity and modesty first. Most of us have small kids and we like to spend time with our families and friends as well. Therefore, we have a lot of respect for family matters and this is not the typical 9-to-5 job: Justix offers flexible working hours on your own account. As someone who will take on large responsibilities right from the start, you will of course also profit from a fair compensation package. You will join a company culture with room to grow even further and with honest feedback for everyone. We will support your constant personal development with a variety of means such as conference tickets, literature and online/offline trainings. We care deeply about our strong company culture and can't wait for you to become a part of it!


Get in touch

Your qualifications and skills correspond to the aforementioned description? Then don't hesitate and get in touch with us by using the "Apply"-button below. 

We look forward to getting to know YOU!